We brought our 4 year old twins to Rathwood yesterday to see Santa and from start to finish the entire experience was magical. The twins absolutely loved it. We weren't sure what to expect this year.... more »
We did the Santa train for the first time this year. It was such a lovely experience. My children adored it. The train ride and the Santa and elves show were both magical. The staff were so friendly..... more »
The restaurant is five star all the way . And plenty of seating always available. They are always trying different avenues to improve what's on offer and with the introduction of the play area and cafe is a wonderful addition . Love the idea of concerts in the big top and this has to be a huge success. All in all a wonderful day out.
We visited here for Christmas, two years in a row. The place is very well decorated and the 'Santa Train' can be fun. Maybe some speakers on the carriages would improve the experience. Lots of festive installations can too easily go amiss without being told where to look. It's clear a lot of effort goes in to the Christmas show and the actors follow the it script well. But I've docked it 2 stars based on their level of engagement with the kids. A lot can be improved here. Especially as the families and visitors converge at the end while they wait to meet Santa Claus himself. A little more structure here would greatly improved the entire experience. Both years had music blasting a little too hard for the kids, and Santa's helpers (the guides) were more interested in a cheap laugh by embarrassing parents by encouraging them to get up to dance. Forget the parents, get the kids up more, turn the music down so they can hear each other and the elves, and continue telling the story for the kids! Besides this, the area for a bite to eat and a sit down is well looked after. Staff are friendly, food is nice and the play area for the kids seems to be well maintained.
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