I found this agency browsing the web and the positive reviews did not make themselves unexpected. I organized everything from Italy and there was no need to anticipate anything, you pay in fact at the end of the tour.
I felt immediately followed in every step of my way to organizing the trip to Indonesia by contacting Mr. Victor for any kind of advice to which he has always responded in a polite and competent manner. He also sends mail with everything you need to know about Bali, from the type of electrical outlets used to the explanation of the typical dishes to try, from the hotels to tips on which tour to choose.
I organized 3 days of tour with guide and the pick up at NS. Arrival from the airport to the hotel. The tour days were very nice and the NS. Guide was very kind and reliable. Not only did he guide us, but also as a personal photographer, what not to underestimate to have a memory of a wonderful place! The NS. Guide did not speak a perfect Italian, I met other Italians who told us that their instead had a language Forbito, but his sympathy and willingness to every NS. Request compensated for it. Another positive note is the leader of the guides, Mr. Kade is truly an exquisite person to rely on and to turn to for any kind of problem. We, after 7 days at Gili we had completely removed the timetable of the ferry back and we wrote to Kade, who had already provided videos and photos of the hours, so they were on the chat of WhatsApp, and sent them promptly. He also wrote to us several times to ask if everything was OK and then if we had arrived at Gili. I mean, you don't feel abandoned.
With Bali Fantastic tour We also booked the ferry to the Gili Islands. They do only by way, however, the carrier to which they rely use of smaller ferries than the others and if you suffer from seasickness is not the maximum. Also for and from Gili, get ready, it takes even more than half a day. The port of Padangbai in fact is small and you can find yourself in line to wait for your turn for a long time! In addition the carrier also offers the transport service from the hotel to the port and vice versa with minibus. Especially on the return however I recommend a taxi, because of course the van must accompany the others and you lose a lot of time, also seen the traffic in Bali. I highly recommend everyone to rely on Bali fantastic tour for the VS. Holiday in Indonesia for their seriousness and reliability.