Reef Encounter reviews
Great diving. Good safety processes. The purser we started with was Beth, she was fantastic, the crew swap pretty regular. We had a different captain and DM during the stay. Pro photographer on board.... more »
Wow! We stayed 5 nights (2 nights as guests/3 as Hosties) on board and did 22 dives. It was an amazing experience. The staff was great, the food awesome and the dives fantastic. We loved every second.... more »
The Best! I have been diving all over the world and Reef Encounter by far has the best set up! Everything is so easy, no need to set up all the gear, it's all done for you. The food is delicious and fresh, they even catered for me being a vegetarian. The boat itself is very comfortable, spacious and clean. And not to mention the crew are always smiling and very friendly. Also worth mentioning that your safety is paramount on board, which is something that also makes you feel at ease when you're on a dive boat. I can't wait to go back! Just do it!
Staff was amazing especially our private guide and concierge Val. Would nominate her for employee of the month 100%. However, we purchased top deck upgraded package and checked in at 1030am and air con was down until 1030pm making our room entirely useless for first day. Rest of vessel ac also wasn’t working. My wife also suffers from a serious heart condition and had no reprieve from the 40 degree weather. My dive watch showed a temp of 43 degrees in our room. All we asked for was a token discount but management refused. On the next more mild day ac was working but the spa/hot tub was not. Another feature advertised yet not functioning. I’d recommend a company that has reasonable and accommodating management this company clearly doesn’t. Top deck upgraded rooms are circa 1980s and in serious need of a remodel. I’d be shocked if you couldn’t find better value for 850$/night in the area.
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